BitDefender 2009 Firewall drivers incompatibility on Windows 7 Users that have Windows 7 and they will try to install BitDefender Internet Security or Total Security 2009 will receive the message that the BitDefender Firewall TDI Filter Driver is incompatible with their operating system.
On Thursday, October 15th, BitDefender had falsely detected as infected one of its own files (wslib.dll). This issue has been solved in the following hour. However in this interval it may be possible that BitDefender moved the file to the quarantine or completely erased it.
In order to improve our ability to gather information for troubleshooting purposes, BitDefender has added an integrated support tool to the current line of desktop products. The purpose of this utility is to allow users to easily submit diagnostic information to our technicians, in the event that there is a technical issue with a BitDefender product.