BitDefender Antivirus

BitDefender GameSafe  




 I haven't yet received my refund
when does the customer receive the refund?

 The product did not meet my expectation

what is happening if the product did not meet the customer's expectations


 I do not want the Automatic Renewal
the autorenewal option

 Purchased the wrong product/the wrong number of users
the refund policy in case there was purchase the wrong product or a license key with the wrong number of users.

 BitDefender releases the Downadup removal tool
Short description of the Downadup/Conficker/Kido behaviour:

1. It creates files autorun.inf and RECYCLED\{SID<....>}\RANDOM_NAME.vmx on removable drives and on public network shares

2. It stores itself in the system as a DLL-file with a random name in c:\windows\system32\

3. It registers itself in system services with a random name, creating the following service:

Name: netsvcs

ImagePath: %SystemRoot%\\system32\\svchost.exe -k netsvcs

Then the worm creates the following registry entry:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\netsvcs\Parameters\"ServiceDll" = "[PathToWorm]"

4. The worm deletes any user-created System Restore points.

5. It tries to attack network computers via random ports, using Microsoft Windows vulnerability MS08-067. The worm then creates a http server on the compromised computer on a random port, for example:

http://[EXTERNAL IP ADDRESS OF INFECTED MACHINE]:[RANDOM PORT]

6. Upon successful exploitation, the other computer will then connect to this URL and download the worm spreading the infection.

7. Downadup then contacts several domains and tries to download additional files onto the compromised computer.



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