BitDefender Antivirus


Step1: Identify support Step2: Issue Step3: Solution and contact

BitDefender Antivirus 2008  




 What to do in case of unresolved items
When performing a scan with BitDefender, in certain occasions Unresolved Items may be displayed in the Results Summary window. This may occur in one of the situations presented below.

 Recommended Microsoft Windows Critical Updates

Provides a list of the Microsoft Windows Critical Updates recommended by BitDefender as protection against the most common viruses.


 Update fails with MD5 error
On rare ocasions, when updating BitDefender an Invalid MD5 error message may appear.

 Troubleshooting BitDefender 2008 registration
This document describes the steps required to troubleshoot the BitDefender registration process.

 How to uninstall BitDefender
The current document presents how to uninstall BitDefender from your computer.

 Deleting infected messages stored in local archives

This document presents the steps required to delete the infected messages stored in the e-mail client or mail archives.


 Manually updating using weekly.exe

This document describes how to update manually using weekly.exe. This method is recommended when the computer is disconnected from the Internet or the automatic update is disabled.


 I cannot login into my BitDefender Online account
By having a BitDefender Online Account your main benefits are: high priority in support as well as the best location to store your license key, purchase information and any other important detail regarding your product.

There are 3 possible main error messages when trying to log-in into your BitDefender account.

 Asking for assistance
Due to the high number of possible hardware and software configurations some of BitDefender users may run into various faulty situations. In order to be able to properly identify the causes for these reported situations the technical support team needs some pieces of information regarding the operating system and BitDefender's presence on the respective computer.
This article presents the needed pieces of information and how they are obtained from the respective system.

 Troubleshooting automatic update

This article describes the steps required to troubleshoot the BitDefender automatic update process.


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