What to do when BitDefender does not detect malware Some files may not be detected by BitDefender even if they are malicious. This is called a false negative and usually occurs when the malware uses new (unexplored) techniques.
What to do when BitDefender detects legitimate applications There is a possibility that BitDefender will report a legitimate file as being infected. This is called a false positive and usually occurs when BitDefender decides that the file behaves like a malware.
Cookie threats! A lot of people are interested in cookies and why any internet security type product covers the cookie area in order to protect the computer. How can a cookie harm the computer? How are cookies and spyware connected? The present document tries to offer some light over these aspects.
Asking for assistance - Unix/Linux products Due to the high number of possible hardware and software configurations, users may run into various faulty situations. In order to be able to properly identify the causes for these reported situations, the technical support team needs some pieces of information regarding the operating system and BitDefender's presence on the respective computer.