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BitDefender Free Edition
What to do when BitDefender does not detect malwareSome files may not be detected by BitDefender even if they are malicious. This is called a false negative and usually occurs when the malware uses new (unexplored) techniques.
The system appears infectedThis article explains what to do if the computer seems infected but BitDefender does not detect any threats.
What to do when BitDefender detects legitimate applicationsThere is a possibility that BitDefender will report a legitimate file as being infected. This is called a false positive and usually occurs when BitDefender decides that the file behaves like a malware.
Cookie threats!A lot of people are interested in cookies and why any internet security type product covers the cookie area in order to protect the computer. How can a cookie harm the computer? How are cookies and spyware connected? The present document tries to offer some light over these aspects.
How to restart the Windows operating system in safe modeThis article details the standard and advanced procedures for starting the Windows operating system in Safe Mode.
The Safe Mode is a way of booting up your Windows operating system in order to run administrative, diagnostic and troubleshooting tasks on your installation. While in Safe Mode only the essential applications and files are loaded thus facilitating troubleshooting procedures that may not be available in Normal Mode (e.g. removing malware files).
Please note that due to the fact that a basic video driver will be loaded your screen resolution and color depth may be different than normal.
How to uninstall BitDefenderThe current document presents how to uninstall BitDefender from your computer.
Troubleshooting the installationThis document describes how to troubleshoot installation errors or situations in which BitDefender install wizard rolls back or you encounter an error message that stops the installation.
The update system for virus signaturesThis documents presents the update system for virus signatures used in the BitDefender products.
I/O errors in the scan reportThis document explains the I/O errors statistics included in the scan reports.
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