BitDefender Internet Security 2010
BitDefender detects wslib.dll
What to do when BitDefender does not detect malwareSome files may not be detected by BitDefender even if they are malicious. This is called a false negative and usually occurs when the malware uses new (unexplored) techniques.
I want to use the latest available versionIf you have a valid BitDefender license key you are entitled to a free-of-charge upgrade to the most recent version available.
What to do when BitDefender detects legitimate applicationsThere is a possibility that BitDefender will report a legitimate file as being infected. This is called a false positive and usually occurs when BitDefender decides that the file behaves like a malware.
What actions to take when the Firewall is unavailableThis article provides a possible solution for the issue when the Firewall module is disabled and cannot be activated. Trying to activate it generates the message:
Cannot communicate with the BitDefender Security Service.
or
Failed to initialize firewall drivers
on older versions of BitDefender.
Registering BitDefender 2010Whenever a BitDefender product is purchased, our customers receive the product as a 30 days trial version and a license key to register it.
Update fails with MD5 errorOn rare ocasions, when updating BitDefender an Invalid MD5 error message may appear.
How to uninstall BitDefenderThe current document presents how to uninstall BitDefender from your computer.
Deleting infected messages stored in local archivesThis document presents the steps required to delete the infected messages stored in the e-mail client or mail archives.
How to use the BitDefender Support ToolIn order to improve our ability to gather information for troubleshooting purposes, BitDefender has added an integrated support tool to the current line of desktop products. The purpose of this utility is to allow users to easily submit diagnostic information to our technicians, in the event that there is a technical issue with a BitDefender product.
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