BitDefender Antivirus v10

What to do if BitDefender 10 cannot be installed on Vista SP1
BitDefender v10 cannot be installed on Windows Vista if Service Pack 1 has been applied.

The BitDefender update process fails on slow Internet lines
This situation occurred after the update on April 10th.

BitDefender Virus Shield failed to start
On a very rare basis it is possible to encounter the following message from BitDefender when the computer starts:

BitDefender releases a major product update on April 10th
The current article presents the update BitDefender released on April 10th.

Purchase and Registration information
The current document intends to provide answers to the most asked questions in terms of licensing, registration and the customer's account on BitDefender website.

Asking for assistance
Due to the high number of possible hardware and software configurations some of BitDefender users may run into various faulty situations. In order to be able to properly identify the causes for these reported situations the technical support team needs some pieces of information regarding the operating system and BitDefender's presence on the respective computer.
This article presents the needed pieces of information and how they are obtained from the respective system.

BitDefender Security Service stops working
This article describes the situation caused in certain circumstances, when the user can receive the error message presented below in Windows Vista.

Windows Vista Compatibility
The following products will be Vista-compatible starting with January 2007:

BitDefender Antivirus v10.2
BitDefender Antivirus Plus v10.2
BitDefender Internet Security v10.2

The Windows Vista 64-bit version is NOT supported yet.

BitDefender changes the default behavior in terms of spam
This article describes the new approach used to filter spam email messages for customers having Outlook Express or Microsoft Outlook as e-mail clients.

Upgrading to BitDefender Antivirus 10
Starting with version 10 of BitDefender's line of solutions for consumers and small businesses BitDefender Standard Edition will be called BitDefender Antivirus 10.
This article describes how to upgrade from BitDefender 8 Standard or BitDefender 9 Standard to BitDefender Antivirus 10.

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