Step1: Identify support Step2: Issue Step3: Solution and contact

BitDefender Online Scanner  




 Cookie threats!

A lot of people are interested in cookies and why any internet security type product covers the cookie area in order to protect the computer. How can a cookie harm the computer? How are cookies and spyware connected? The present document tries to offer some light over these aspects. 


 BitDefender Online Scanner FAQ

Provides answers to the most frequently asked questions.


 How to mitigate the effects of and remove Nyxem / Blackworm / Blackmal / KamaSutra virus

The Win32.Nyxem.E virus is a mass mailer which will replace some of the user's data stored on the affected computers with the string "DATA Error [47 0F 94 93 F4 K5]". The virus is triggered on the third day of each month. This document describes ways to remove the virus and to prevent/minimize loss of user data on affected systems.


 Troubleshooting BitDefender Online Scanner

Describes the minimal requirements and the necessary Internet Explorer configuration for running the BitDefender Online Scanner.


 cevakrnl.xmd vulnerability

BitDefender has been notified on August 24, 2006, by Sergio 'shadown' Alvarez on the existence of a vulnerability in one of it's antivirus plugins.

On August 28,2006 BitDefender received relevant information on reported bug.


 The update system for virus signatures

This documents presents the update system for virus signatures used in the BitDefender products.


 The I/O errors

This document explains the I/O errors statistics included in the scan reports.


 Restoring the Windows Me operating system to a previous state

This document describes how to restore the Windows Me operating system to a previous state.


 Cleaning infected files from the Windows Me Restore

This document describes how to clean the infected files from the Windows Millenium Restore.


 BitDefender Malware Database Optimized
The number of virus signatures in the database decreased by 35000.

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