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BitDefender Enterprise Manager
What to do when BitDefender does not detect malwareSome files may not be detected by BitDefender even if they are malicious. This is called a false negative and usually occurs when the malware uses new (unexplored) techniques.
The system appears infectedThis article explains what to do if the computer seems infected but BitDefender does not detect any threats.
What to do when BitDefender detects legitimate applicationsThere is a possibility that BitDefender will report a legitimate file as being infected. This is called a false positive and usually occurs when BitDefender decides that the file behaves like a malware.
Vulnerability fixed in BitDefender Update Server An issue has been identified in a component of BitDefender update server (CVE-2008-0396). Successful exploit of the vulnerability may allow read access to files outside of the application's root directory with named privileges.
This issue only affects customers hosting their own internal BitDefender Update server. Customers updating directly from BitDefender are not affected. Additionally, this issue does not affect any Consumer product such as BitDefender Total Security, BitDefender Internet Security or BitDefender Antivirus.
The risk level of this vulnerability is low and at this moment no known malicious exploit has been observed in the wild.
How to improve network clients performanceAfter deploying BitDefender Enterprise Manager onto a network there are several things that can be done in order to improve performance both in terms of individual computers and network traffic.
This article intends to present and explain these configuration settings.
Troubleshooting excessive memory usage by BitDefender Enterprise ManagerIn some cases, the server hosting BitDefender Enterprise Manager may run into performance issues due to some memory leaks.
The current article presents how to solve these memory leaks.
Troubleshooting offline clientsThis article provides some troubleshooting steps for situations where client machines are showing as offline in the Enterprise Management Console.
BitDefender Client critical updateOn October 2nd, 2006, BitDefender released a critical product update for all versions of BitDefender Client. Following this update, BitDefender Client starts reporting errors on all subsequent updates.
Cookie threats!A lot of people are interested in cookies and why any internet security type product covers the cookie area in order to protect the computer. How can a cookie harm the computer? How are cookies and spyware connected? The present document tries to offer some light over these aspects.
Troubleshooting BitDefender Update Server connectivity issuesThe local update server module (BitDefender Update Server) that comes with BitDefender Enterprise Manager v2.6 does not manage to download updates for the clients if the internet connection requires a proxy server with authentication.
The current article presents the patch that resolves this situation.
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