(KBID4817) Bluescreens caused by regspy.sys will no longer appear
Issue:
On very rare occasions, when using BitDefender Professional Plus (all languages, v8 and v9) or BitDefender Standard (all languages, v8 and v9) or BitDefender 9 Internet Security you might encounter a blue screen with the following message:
DRIVER_UNLOADED_WITHOUT_CANCELING_PENDING_OPERATIONS STOP: 0x000000CE(0xEE3BB966,0x00000000,0xEE3BB966,0x00000000) regspy.sys
Solution:
In order to solve this issue you need to perform the following steps:
- Upgrade to BitDefender 9.
- If you are a BitDefender 8 Professional Plus user, you will find complete information regarding how to update here;
- If you are a BitDefender 8 Standard user, you will find complete information here.
- Update your copy of BitDefender 9;
- Reboot the computer when prompted.
Software Applications:
BitDefender Internet Security
Operating systems:
Windows 2000, Windows 2003, Windows NT, Windows XP
| Solution ID: 75 |
Created on 04 Oct 2004 04:51 |
| Language: English |
Modified on 30 Mar 2006 05:24 |