Firewall connectivity issue

 

Issue:

This article describes the connectivity issues occurred after a BitDefender update made on September 19th.

Solution:

After a recent product update the Firewall driver has been modified causing the Internet Connection to stop working. The situation has already been fixed by our team. At the moment the patch solving this issue has been released through Live Update! However there are cases where the solution has to be applied manually.

In order to apply the patch please follow the steps presented below:

A. Run the following patch: STEP A
B. Restart the computer.
C. Perform a product update (important) - From the Security Center hit Update now
D. Restart the computer.
E. Run the second patch: STEP E
F. Restart the computer.



Software Applications:
BitDefender Internet Security 2008, BitDefender Total Security 2008

Operating systems:
Windows 2000, Windows VISTA, Windows XP

Solution ID: 391 Created on 06 Sep 2007 16:12
Language: English Modified on 19 Sep 2007 15:14


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