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Troubleshooting BitDefender Update Server connectivity issues
Issue:
The local update server module (BitDefender Update Server) that comes with BitDefender Enterprise Manager v2.6 does not manage to download updates for the clients if the internet connection requires a proxy server with authentication.
The current article presents the patch that resolves this situation.
Solution:
- Download the patch (save it to a location of your choice);
- Run the patch (bdupdsvrptch.exe) and wait for the confirmation dialog;
- Click OK in the confirmation dialog.
Besides the proxy issue the above patch implements a validation mechanism for incomplete update files, returns correct information about the update process and solves other minor issues.
After running this patch launch the BitDefender Update Server (Start -> Programs -> BitDefender Enterprise Manager -> BitDefender Update Server) and click Update now (if you already configured the correct proxy information). The download process should work now.
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Operating systems:
Windows 2000, Windows 2003
| Solution ID: 375 | Created on 24 Jul 2007 09:47 |
| Language: English | Modified on 24 Jul 2007 09:49 |
