How to register BitDefender Security for ISA ServersDescribes how to register BitDefender 2.0 for MS ISA Servers.
How to register BitDefender Security for SharepointDescribes how to register BitDefender Security for Sharepoint.
Asking for assistance - Unix/Linux productsDue to the high number of possible hardware and software configurations, users may run into various faulty situations. In order to be able to properly identify the causes for these reported situations, the technical support team needs some pieces of information regarding the operating system and BitDefender's presence on the respective computer.
How to register the Management Server and clientsThis article describes the modifications between the previous version of the Enterprise Manager V2.6 and the current one V3.
How the Master-Slave communication worksThis article describes the communication between servers when using a master-slave architecture
Asking for assistanceNote: this article only describes how to collect the troubleshooting information for the BitDefender for Windows Servers products. For the tools needed to gather information from the BitDefender Management Server please use this article.
Please run the BitDefender Support tool available here on your server to gather the needed information when contacting the support department.
Asking for assistance on Management Server issuesNote: this article only describes how to collect the troubleshooting information for the BitDefender Management Server. For the tools needed to gather information from the BitDefender Business Clients please use this article.
Please run the Collector tool on your server to gather the needed information when contacting the support department.
Asking for assistance on Business Client issuesPlease note that this article only refers to the BitDefender Business Client. If you experience any issues with the BitDefender Management Server please run the Collector tool as described at this article.
Due to the high number of possible hardware and software configurations some of the BitDefender users may run into various faulty situations. In order to be able to properly identify the causes for these reported situations the technical support team needs some pieces of information regarding the operating system and BitDefender Business Client's presence on the respective computer.
This article presents the needed pieces of information and how they are obtained from the respective system.
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